Getting your orders to you is our utmost priority.
Shipping is free within Kuwait. International shipping is calculated based on the shipping destination and weight of total package being shipped. The final shipping charges will be displayed at checkout for you to approve before placing the order.
|Destination||Shipping Service||Order Filled||Shipping Time||Total Time|
|Kuwait||Al-Ostoura Delivery||2 days||n/a||2 days|
|Middle East||FedEx or Aramex||2 days||3-4 days||5-6 days|
|Europe, Asia||FedEx or Aramex||2 days||4-5 days||6-7 days|
|Americas, Africa||FedEx or Aramex||2 days||5-6 days||7-8 days|
Note: Days mentioned are working days, excluding Saturdays and Sundays for shipping required time, and Fridays for Order Filling requested time. Delays may occur due to COVID-19.
- Delivery time frames are a close approximation however we cannot predict or be respon-sible for your country’s custom procedures or delays.
- All orders require a signature upon receipt.
- Taxes and duties are not included in the final price and may need to be paid by you.
- We cannot deliver to PO Boxes unless you or a representative of yours is available to sign for the delivery and pay any duties and taxes if applicable.
- In case of a shipment being returned to Al Ostoura due to unsuccessful delivery attempts caused by wrong or incomplete delivery address provided by the customer, the customer will be unfortunately liable for all expenses incurred including but not limited to duties, taxes and return shipping charges.
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